Technology Information

This portal is your access point for the assessment system tools and resources.

Technology Information

This portal is your access point for the assessment system tools and resources.


  • New Secure Browsers are now available for all desktop operating systems (Windows, Mac, Linux). Secure Browsers are updated on a yearly basis and will need to be downloaded for student testing during the 2019-20 school year. These Secure Browsers can be accessed via the Secure Browsers icon found on the home page of the portal. The Secure Browser for Chrome OS will be released on July 1. All other mobile devices will not require a new Secure Browser. As a reminder, Secure Browsers for desktop operating systems and Chrome OS will need to be installed by August 30. Until then, students can continue to use the 2018-2019 Secure Browsers that were used for Spring 2019 Summative testing.

    Technical documentation to assist with downloading of the new Secure Browser will be available in the coming weeks. We will post an announcement as soon as those materials are available.

    Added June 18, 2019
  • AIR will release the new Secure Browser for the 2019-2020 school year on June 17, 2019. As a reminder, the Secure Browser is updated on a yearly basis and the new version will need to be downloaded for student testing during the 2019-20 school year. 

    The Secure Browser version 10.5 (Windows and Linux) and 10.6 (MAC OSX) from the 2018-19 school year will no longer be supported as of August 30. If any computers used for student testing still use these versions from the 2018-19 school year, technology coordinators will need to upgrade to the new version by August 30 for students to take any tests in the 2019-20 school year. An announcement will be posted on June 17 when the new Secure Browser is released.

    Added May 28, 2019
  • The use of text to speech on Chromebooks is not resolved.  The AIR team and Google support recognize the Google voice packs are not connecting with the Secure Browser required for testing. The AIR team has been working with a top Google Engineer and we are assured this matter is their top priority.

    We understand some districts may be holding off on testing until this issue is resolved, but unfortunately we can’t determine when a solution will be identified so we encourage you not to delay testing if you have other devices on which you can test students requiring text to speech. We have heard that uninstalling and reinstalling the secure browser is an effective workaround for other states. While this is not an ideal solution, we want to make you aware of this option. 

    Added April 18, 2019
  • AIR is aware that districts continue to experience intermittent issues with Text-to-Speech not functioning as expected. AIR and Google are actively working on further investigating and fixing this issue. If your school is impacted by this, you may submit a ticket to Google via the Admin Console. If you submit a ticket, please call the Idaho Help Desk and provide this information so that AIR can use it to further troubleshoot. We do not have an estimated timeline when this issue will be fixed. To avoid delays on testing, have students who require Text-to-Speech on their test use a different Operating System, if possible. We will continue to provide updates as more information becomes available.

    Added April 12, 2019
  • An issue has been discovered when testing on Google Chromebooks that is blocking text to speech in the secure browser. For the time being, students that require Text To Speech should not test on a Chromebook. Some schools have found uninstalling and reinstalling the secure browser rectifies the issue, but we recognize this may not be a viable option and is not a long term solution. The AIR team is working with engineers at Google to identify and resolve the issue. Students requiring text to speech can still test on other devices like laptops and desktops. 

    Added April 4, 2019

Key Documents