Technology Information

This portal is your access point for the assessment system tools and resources.

Technology Information

This portal is your access point for the assessment system tools and resources.


  • The use of text to speech on Chromebooks is not resolved.  The AIR team and Google support recognize the Google voice packs are not connecting with the Secure Browser required for testing. The AIR team has been working with a top Google Engineer and we are assured this matter is their top priority.

    We understand some districts may be holding off on testing until this issue is resolved, but unfortunately we can’t determine when a solution will be identified so we encourage you not to delay testing if you have other devices on which you can test students requiring text to speech. We have heard that uninstalling and reinstalling the secure browser is an effective workaround for other states. While this is not an ideal solution, we want to make you aware of this option. 

    Added April 18, 2019
  • AIR is aware that districts continue to experience intermittent issues with Text-to-Speech not functioning as expected. AIR and Google are actively working on further investigating and fixing this issue. If your school is impacted by this, you may submit a ticket to Google via the Admin Console. If you submit a ticket, please call the Idaho Help Desk and provide this information so that AIR can use it to further troubleshoot. We do not have an estimated timeline when this issue will be fixed. To avoid delays on testing, have students who require Text-to-Speech on their test use a different Operating System, if possible. We will continue to provide updates as more information becomes available.

    Added April 12, 2019
  • An issue has been discovered when testing on Google Chromebooks that is blocking text to speech in the secure browser. For the time being, students that require Text To Speech should not test on a Chromebook. Some schools have found uninstalling and reinstalling the secure browser rectifies the issue, but we recognize this may not be a viable option and is not a long term solution. The AIR team is working with engineers at Google to identify and resolve the issue. Students requiring text to speech can still test on other devices like laptops and desktops. 

    Added April 4, 2019
  • Table 8 of the Online TIDE Help Guide (found by clicking on "Help" once you log into TIDE) has now been updated with the Test Settings and Tools improvements made this week on the User Interface and the Upload file. As a reminder, please contact the Idaho Help Desk to relieve any burden on your school or district by these late changes; we are happy to help update your student's settings for you.

    Added March 28, 2019
  • Updates to the Student Test Settings in TIDE and the new Test Settings and Tools upload file are now available.  Districts that have not previously uploaded student test settings must download and use the new template.  Please be sure to use this new file template going forward.

    Districts that previously uploaded student test settings or manually entered student test settings prior to March 22, 2019 will not need to take any additional action; the system has retained the information submitted and students will receive the appropriate tools, supports and accommodations. Please note: upload templates prior to the version posted on Monday, March 25 will not work going forward. The Idaho Help Desk and the SDE Assessment Team are prepared to help districts process upload files and make student test setting updates and, again, we apologize for this inconvenience.

    If you require any additional information or assistance, please contact the Idaho Help Desk.

    Added March 24, 2019

Key Documents